No.218,Forth Avenue, Binhai Industrial Zone,
ETDZ, Wenzhou,Zhejiang province ,China
ETDZ, Wenzhou,Zhejiang province ,China
0086-13732067580
0086-86811659
0086-86811659
Frequently Asked Questions
Manufacturing
1, what are the standards that you are following?
All designing, manufacturing and inspection processes are performed according to GB150-1998. ISO9001 Quality Management System Standard will also be applied throughout the entire manufacture process.
2, what grade of stainless steel are you using?
Sanitary grade of SUS304/SUS316L Stainless Steel Vendor: Shanghai Bao Steel Group Corporation or equivalent supplier.
In order to keep the raw materials organized and make sure proper material will be used, we insist asking the material vendor to provide original material test report. Also, we will do in-coming tests to ensure the material is qualified:
- Metal spectrum analyzer
- Thickness gauge
- Roughness detector
3 how’s your welding quality?
Plasma welding machine imported from Germany will be used for tank longitude and girth welding and fillet welding to make sure the welding seam smooth and even.
Also, GTAW welding technology will be applied, inert gas concentration is 99.999%. Different welding wire ER316L or ER308 will be applied for different material of SS plate.
For particular circumstances, electric-arc welding will be applied. Welding material used for:
S304-S304: A102; S316L-S316L: A022; Different SS: A302.
Welding seam between jacket and vessel shall be NDT inspected according to JB4730-94 to ensure the impermeability and long service life.
4, do you take customization (or OEM) orders?
Yes, customization order is acceptable.
You may send over the requirements, we will realize your design and provide you with the most cost-efficiency solutions.
SHIPPING
1, how do you ship the goods
Normally we will ship the equipment by sea due to the weight of it.
Air shipping is also an option, but it will cost more. And same as courier delivery.
It depends on your choice.
2, how long does it take to make my order
For single vessel, it takes around 3-5 weeks to deliver.
For integrated systems, it normally takes18 to 20 weeks to deliver.
It is according to order quantity
3, will you clean the entire equipment before shipping ?
Yes, we will.
Equipment will be thoroughly washed before packing. Water used for washing should not have chloridion content more than 25mg/L to avoid damage of stainless-steel surface. Water stains must be cleaned once washing is finished.
4, what packing are you using ?
Plastic wrap film should be applied around the entire equipment.
Electrical parts should be disassembled and packed in crates if possible, otherwise it should be fully protected from water or any kind of potential damage in shipping.
Tank will be put down and sitting on a CS frame support, steel wire will be used for fasten tank to support. Rubber should be applied to where steel wire is touching the equipment.
When fixing the equipment in container, multiple fixing belts and/or steel wires should be used to make sure no movement of equipment.
should be used to make sure no movement of equipment
Warranty
1,How long is the warranty good for
One year of warranty provided.
2, what if your system fails in warranty
Replacement will be provided freely if the failure is NOT artificial.
Shipping cost of free replacement will be born by us.
3, do you provide online tech support
Yes, we do.
Wi-fi connections are installed in your system's control box, our engineers is able to debug the system online.
You can also contact our sales representatives for online support as well.
PAYMENT AND TERM
1, How about payment term and priceterm?
We accept 40% deposit, balance before shipment. And Irrevocable L/C at sight
Accepted Delivery Terms: FOB,CFR,CIF,EXW,DDP,DDU,Express Delivery
Accepted Payment Currency: USD,EUR,CNY;
Accepted Payment Type: T/T,L/C, Credit Card, Western Union